Turkish Call Center Agent

Overview

Join ITSA Media as a Remote Outbound Call Center Agent and play a crucial role in our sales and marketing efforts. This fully remote position allows you to work from the comfort of your own home, with a flexible schedule to accommodate your needs.

NOTE: THIS IS A FULL TIME POSITION, PAID BY THE HOUR. SHIFTS FROM MONDAY TO SUNDAY (WORK ON WEEKEND IS REQUIRED!), WITH AT LEAST 2 DAYS OFF A WEEK (BUT WITH AT LEAST 2 FULL WEEKEND PER MONTH)

Responsibilities:

• Using scripts to provide information about product’s features, prices etc. and present their benefits over the phone
• Engage prospects in meaningful conversations to understand their needs and present relevant solutions.
• Ask pertinent questions to understand the customer’s requirements
• Making calls according to a script that is assigned to each campaign that you are calling. You may also see further information about the contact and the client
• Reaching the assigned number of calls per campaign on a daily basis
• Following our Call Center standards and targets to maintain our quality service
• Meet and exceed individual sales targets and performance metrics, including call volume and conversion rates.

Requirements:

• Fluent or native in Turkish language, good English knowledge
• Comfortable working independently and managing your time effectively in a remote setting.
• Flexible schedule availability to work variable shifts, including weekends.
• Reliable high-speed internet connection and a quiet workspace conducive to making calls.
• A desktop or laptop computer with a speaker/microphone (either integrated or as a headset), a reliable internet connection and a quiet room

Benefits:

Fully remote position offering flexibility and work-life balance.
Paid training

Note: Hourly rate is based on actively worked hours spent making calls, not on scheduled hours.

Job Type: Full-time
Pay: 6.5€ per hour

Work Location: Remote

Tagged as: 1-3 Years, 1-the 3 years, Bilingual, Entry Level, work from anywhere