Local Operations Coordinator

Overview

About Xolo:

Here at Xolo, we believe that being an entrepreneur needs to be simpler. We are removing the bureaucratic part from the equation for our customers, enabling people all around the world to build their own businesses and live life on their terms. Over the past decade, we have picked the best components of the European ecosystem and created a self-service-based and highly automated company management solution that enables our clients to focus on creating value to their business whilst we take care of the administrative part. Xolo has an international team of over 100 professionals who are all dedicated to our mission: making solopreneurship better than employment.

About the role:

We’re looking for a Local Operations Coordinator to support and ensure smooth day-to-day execution of operational workflows across our key markets, starting off with the Netherlands, and taking on other upcoming local expansion markets as we continue to grow. This role is crucial to ensure seamless coordination and high-quality execution in alignment with the vision set by our Head of Local Operations.

You’ll act as a central point of contact for local teams and internal stakeholders, helping to implement and monitor operational processes, while escalating challenges and ensuring that our services run smoothly and on time.

✍️As a Local Operations Coordinator at Xolo, you will;

Coordinate day-to-day operational tasks across the local expansion markets.

Ensure execution of operational workflows as previously defined by the Head of Local Operations.

Monitor deadlines, task progress, and cross-functional deliverables.

Facilitate communication and cross-team collaboration between local operations and relevant stakeholders and teams such as Head of Expansion, Customer Success, Finance, and Product.

Identify blockers or inefficiencies and escalate them to the Head of Local Operations or Product Manager / Chief Growth Officer.

Support documentation, processes, and alignment on standard operating procedures.

Ensure high standards in operational quality and service delivery by actively guiding teams, safeguarding process integrity, and promoting adherence to best practices.

You are the one we are looking for if you have:

A hands-on mindset and a passion for making things run smoothly, efficiently, and on time.

2+ years of experience in operations, project coordination, or process-driven roles (experience in tech or scale-ups is a plus).

Excellent communication and organizational skills as you’re comfortable collaborating across departments and juggling multiple workflows.

A structured, problem-solving approach and the ability to identify and address operational issues proactively.

Fluency in English (spoken and written). Any other European language is a plus.

A genuine interest in operational excellence, customer experience, and local market execution.

The ability to work independently, stay self-motivated, and thrive in a remote-first, fast-paced environment.

Why work at Xolo?

A team of Mavericks: We aspire to challenge the norm by encouraging bold thinking and embracing the unconventional. As a member of our team, you’ll have the freedom to take risks, explore new ideas, and challenge the status quo.

We run like Clockwork: While we champion innovation, we also believe in operational excellence. Our processes are designed to be smart, efficient, and finely tuned.

Our Big-hearted nature: You’ll work alongside mission-driven individuals who not only bring brilliance to the table but also lead with empathy. We believe that great work is built on strong relationships, and we’re always ready to help, listen, and grow together.

At Xolo, autonomy isn’t a perk—it’s a given: We trust you to decide when and where you work. We value your autonomy and offer the flexibility to shape your workday in a way that suits your lifestyle.

Xolo interview process:

Our interview process is designed to ensure a great fit for both you and the company. It typically includes a screening call, an interview with the hiring manager, and a final stage where you’ll meet the leadership.

Sounds like your cup of tea? We would love to hear from you! Please submit your CV and application details in English.

Tagged as: 1-3 Years, 3-5 Years, 5+ Years