Community Operations Manager-Europe

Overview

What you will do

– Build and manage localized online communities in the US using regionally preferred platforms such as WhatsApp, Reddit, Discord, Facebook Groups, and Telegram.
– Monitor sentiment, engagement metrics, and overall community health to identify growth and retention opportunities.
– Channel user insights into broader product, growth, and go-to-market strategies.
– Design and execute localized content, events, and campaigns tailored to different local user segments.
– Identify, recruit, and collaborate with local brand ambassadors and advocates to scale community impact.
– Localize global campaigns to align with market-specific tone, behaviors, and cultural preferences.
– Ensure all operations comply with relevant compliance and privacy regulations.

What we are looking for

– 4+years of experience in user community management, marketing, and operations.
– Proficiency in English and strong communication skills.
– Proven ability to plan and scale grassroots community programs.
– Intercultural sensitivity and the ability to adapt brand voice for different markets.

Preferred Qualifications

– Experience in the tech industry (AI hardware and/or software).
– Proficiency in Spanish and French.
– Previous involvement in building local ambassador or moderator programs.

Tagged as: 5+ Years, AI