Responsibilities will include moderating forums, chat groups, and social platforms, organizing online events, collaborating with internal teams, sourcing KOL leads, and providing valuable market insights. If you have a passion for community engagement and the crypto landscape, we invite you to explore this exciting opportunity with us!

Drive the German-speaking OKX social calendar, manage and grow our social media channels, among others X, Tik Tok, and Meta.
Actively monitor and moderate our forums (mostly Telegram), keeping conversations active by engaging and supporting the community
Organize online as well as IRL events, collaborating with internal teams to build a truly unique community for our users. Conduct AMAs as well as product and service surveys.
Track crypto trends, gather insights, and explore new platforms to shape how OKX connects with its community. Provide insights on market trends, memes, and crypto culture while collecting community feedback to help shape our strategies.
Source KOL and affiliate leads.
Collaborate with internal departments to establish campaign objectives, complete tasks, and identify and solve problems.
Suggest new ways to promote company offerings to the community and to reach measurable value.

What We Look For In You

Relevant experience in community management and/or customer support
Previous experience with key social media channels (Twitter/X, Telegram, TikTok and Instagram, ideally focused on vertical video)
Exceptional communication skills in English and German
Strong understanding of cryptocurrency/blockchain related terminologies and trends and have a liking for crypto cultures
Be able to work flexible and stretched hours to interact with the crypto community as frequently as possible

Nice to Haves