Senior Events Manager – Jagex Limited

The Senior Events Manager at Jagex is responsible for leading the delivery of large-scale, consumer-facing live gaming events. You will report into marketing leadership, overseeing all event operations and managing a dedicated team to ensure world-class execution. You will own the full end-to-end planning, delivery, and on-site management of events, requiring deep technical expertise, strong leadership under pressure, and full accountability for safe, efficient, and impactful event experiences.

Please note this is a 1 year FTC.

Responsibilities

• Lead the end-to-end operational planning and delivery of large-scale, consumer-facing events.
• Support vendor sourcing and selection; liaise with Legal to ensure timely and accurate contract negotiations and completion.
• Own all financial processes related to live events, including supplier registration, purchase order submissions, invoice tracking, and on-time payments in partnership with the Finance and Procurement teams.
• Create and maintain budget trackers, ensuring full financial visibility, cost control, and alignment with forecasted spend.
• Develop and manage the event operations master log, ensuring deadlines are met and risks are escalated promptly.
• Serve as the primary point of contact for external vendors and venues, ensuring alignment on plans, timelines, deliverables, and expectations.
• Lead on-site event operations, overseeing comprehensive build and break schedules to deliver seamless, efficient builds and de-rigs.
• Create, review, and sign off technical floorplans, working with vendors to map rigging, attendee flow, power distribution, networking, livestream infrastructure, and stage design.
• Ensure all operational and technical plans meet compliance standards, including fire safety, accessibility, licensing, and industry regulations.
• In partnership with suppliers, ensure rigorous adherence to health and safety protocols, continuously reviewing and enhancing policies to safeguard staff, talent, and attendees.
• Champion accessibility and inclusivity across all aspects of event delivery, improving live experiences for attendees with differing needs.
• Lead the creation, organisation, and dissemination of operational documentation, including floorplans, schedules, and safety packs, ensuring clarity and consistency for all suppliers and delivery partners.
• Build, manage, and mentor the event operations team, providing clear direction, support, and development in day-to-day delivery.

• Substantial experience in live event operations.
• Strong expertise in AV, staging, livestreaming, and broadcasting.
• Proven ability to lead teams, manage budgets, and vendors.
• Proficiency in AutoCAD, SketchUp, or similar for technical floorplans.
• Knowledge of safety, accessibility, and risk management in live environments.
• Flexible to travel and work evenings/weekends during events

Desired

• Familiarity with gaming culture and event trends.
• Experience in esports or broadcast-led live events.