Lead Forward Deployed Software Engineer

Your role, first and foremost, is to help our customers solve their most impactful problems. As Lead Forward Deployed Software Engineer, you’ll define how PhysicsX’s Forward deployed engineers deliver software that enables our customers to build better, faster, and cheaper across large-scale customer projects. You’ll set the standard for how software engineering is done across delivery and codify solutions developed with customers into our core product offering.

We’re looking for someone who’s built a team from a ground up and has a proven track record of cultivating engineering excellence to deliver outcomes. Success will require deep technical project management expertise, extreme ownership of outcomes, and an ability to immerse in customer workflows and partner with customer teams to solve complex engineering problems at pace.

In this role you’ll

• Own the technical delivery plan for multiple projects or work-streams. Translate business objectives into a roadmap with milestones, dependencies, and acceptance criteria.
• Embed with customers to land production deployments and drive adoption. Map workflows, shape tools/integrations, and translate requirements into a delivery plan. Lead onboarding, adoption, and change management.
• Cultivate engineering talent, building out the Forward Deployed Software engineering team in London.
• Travel to customer sites in North America, Europe, Asia, Oceania, for an average of 3-4 weeks per quarter, where you'll collaborate closely with customers to build solutions on-site.
• Own the scoping of new projects and work-streams with existing customers and taking part in bringing new customers to PhysicsX.

Technical ability: We work across a wide range of engineering disciplines, all of which are high complexity. Someone with a track record of solving hard problems is a must, a background in Mechanical Engineering or similar is a plus. This role deals with breadth across the full stack, having a solid foundation in software engineering, API design, and deploying applications to production is desired.

Proactivity & high ownership: Success will be measured by impact - delivering measurable value against customer goals, drive adoption, and become indispensable to their workflows. You own the responsibility to get things done and will pick up the skills and experience needed to solve novel problems quickly.

Solution-focused: We build tools that customers need, not just the ones they want. So you must be someone who is customer-obsessed and can work alongside our customers to understand their problems and build applications that change the way they do engineering.