Senior Business Analyst

Are you passionate about collaborating with business teams and stakeholders to analyze, improve, and automate processes? Do you thrive in a dynamic environment where your expertise shapes the quality culture and enhances product reliability? If so, join us as a Senior Business Analyst and play a vital role in our mission. Be a part of our team and help us deliver innovative solutions that make a real impact.

At SkyCell, we’re on a mission to change the world by revolutionizing the global supply chain. Our cutting-edge temperature-controlled container solutions are designed to ensure the safe and secure delivery of life-saving pharmaceuticals, with sustainability at the core of everything we do.

We’re a fast-growing, purpose-driven scale-up where you’ll make an impact, feel empowered, and thrive in a diverse, innovative environment.

Why SkyCell?

• 🌱 Purpose-Driven Work: Make a real difference by contributing to a more sustainable future in global logistics and healthcare.
• 🚀 Innovation at Heart: Work with cutting-edge technology and be at the forefront of supply chain innovation.
• 🌎 Stronger Together: Join a supportive team of talented individuals from over 40 countries, where we work together every step of the way.
• 💡 Growth Opportunities: We believe in investing in our people – continuous learning and development are key pillars of SkyCell.
• 🏆 Award-Winning Culture: Join a workplace recognized for its commitment to excellence with a ‘Great Place to Work’ award, as well as a Platinum Ecovadis rating highlighting our sustainability and employee well-being.

What You’ll Do:

• Collaborate with business teams and stakeholders to analyse, improve, and automate company processes.
• Elicit, gather, and document requirements, translating them into clear functional specifications.
• Develop and maintain user stories, use cases, process flows, and activity diagrams to ensure shared understanding.
• Assess the business impact of technical decisions and verify alignment with strategic goals.
• Collaborate with the team and stakeholders to shape the product roadmap and prioritize features.
• Provide guidance and clarification to development teams throughout the delivery lifecycle.
• Support quality assurance efforts by reviewing test cases and assisting with validation.
• Contribute to testing strategies for automation and non-functional requirements.
• Act as a triage expert for incoming requests, bugs, and improvement opportunities.
• Resolve technical issues and remove cross-functional blockers as they arise.
• Manage projects with defined milestones and deliverables, ensuring progress and risks are communicated effectively.
• Create documentation and training materials for end users to support new functionality adoption.