Front End Developer

As a result of acquiring a major new customer, we need a Front-End Developer to help us deliver a multi-year project.

The role fits inside the “CX Products Team”, who develop and maintain a variety of different products that integrate with Genesys, and who also implement custom software for customers. This role will focus on delivering software for the needs of a major new customer, over the next 7+ years. There will also be opportunities to work on other CX Products.

The software deliverables encompass a wide range of software projects, from bespoke dashboard and data visualisation tools, to product enhancement and integration with third-party systems. They will require careful UI and UX design and implementation, and a focus on quality and detail.

You will work as part of a small team, currently consisting of 10 others, working together to design and implement new features, identify and fix defects, and deliver real business value to customers.

As part of a new team, you will work with the Product Owner and Technical Lead to deliver new features, and support the rest of the Project Team when needed.

You will contribute towards the technical design of products with the Product Director and the rest of the team. This includes conducting and organising research on the best way to achieve a particular technical goal, understanding customers’ business requirements, and providing timescale estimates.

All about you

• Experience with Javascript, Typescript and React 19.2, preferably also with some back-end development capability, and a basic understanding of SQL databases.
• Knowledge on how to build and deploy docker containers
• Some experience of Cloud hosting technologies, particularly using Amazon Web Services ie. AWS ECR/ECS/EC2/RDS

• Experience of call centres and an understanding of telephony