Remote Frontend Jobs

Chat Suppore

OnlineJobs.PHห้างฉัตร,
Worldwide
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We are looking for an experienced Chat Support Specialist to join our software company full-time.

You will be responsible for assisting customers via live chat and email , answering product questions, troubleshooting issues, and ensuring customers have a great experience with our software.

Responsibilities

  • Respond to customer inquiries via live chat and email
  • Troubleshoot basic software issues
  • Escalate technical problems when needed
  • Maintain a high level of customer satisfaction
  • Document customer feedback and common issues
  • Work closely with our support and operations teams

Requirements

  • Previous experience in chat and email support for a software or SaaS company
  • Excellent written English
  • Strong communication and problem-solving skills
  • Ability to work independently
  • Reliable internet connection and computer
  • Experience with help desk platforms such as Intercom, Zendesk, Gorgias, Freshdesk, or similar is a plus

Position Details

  • Full-time remote role
  • Long-term opportunity
  • Competitive salary based on experience

How to Apply

Please Send

  • Your resume
  • A brief introduction
  • Details of your previous support experience

View all remote jobs at OnlineJobs.PH

FAQ

Is the Chat Suppore position at OnlineJobs.PH remote?
Yes. This role was posted on Remote Frontend Jobs, a job board that lists exclusively fully remote positions.
What is the salary for the Chat Suppore role?
The posted salary range for this position is Worldwide.
When was this Chat Suppore job posted?
This listing was posted on June 14, 2026 and is still open for applications.
How do I apply for the Chat Suppore position at OnlineJobs.PH?
Use the apply button on this page — it takes you directly to the employer’s application page.