Solution Architect - Security, Risk and OT
ServiceNowNorth America
remoteaievent managementservicenowcmdbitomdiscoveryotservice graph connectors
📋 Description
- Lead pre-sales activities including presentations, solutioning, and scoping workshops for
- Collaborate with customers and partners to define project scope, deliverables, and SOWs.
- Advise on governance, risk, and security best practices within a Customer’s technology landscape.
- Design and deliver ServiceNow OTM solutions aligned to long-term success and standards.
- Engage with senior leadership to discuss roadmaps and change management.
- Travel up to 50% as needed for customer engagements and internal meetings.
🎯 Requirements
- Experience integrating AI into workflows and decision processes.
- OT domain expertise and ITOM (Event Management, Discovery, CMDB, Service Graph Connectors).
- Familiarity with Purdue/ISA-95/IEC 62443 concepts; OT protocols (Modbus, DNP3, IEC 60870-5-104, OPC
- Knowledge of security zoning, zero-trust in OT, and network data feeds (mirror ports, ERSPAN).
- ServiceNow certifications (CSM, CAD, CIS) within 90 days; additional certifications encouraged.
- Strong communication and customer-facing presentation skills; ability to influence senior leaders.
🎁 Benefits
- Flexible or Remote work arrangement.
- Opportunity to work with a global leader in digital workflows and AI.
- Competitive career growth and continuous learning.