Principal Customer Engineer (based in Canberra)

📋 Description

• Technical go-to-market architect for enterprise Cloudflare solutions
• Own the technical relationship from discovery to adoption and expansion
• Operate as a quota-carrying technologist with AI-augmented workflows
• Lead architecture demos, PoCs, and security networking deployments
• Drive Quarterly Business Reviews with C-level executives
• Automate routine tasks with AI agents to focus on advisory work

🎯 Requirements

• Experience in a customer-facing technical role (Solutions/Sales Engineering, etc.)
• Broad tech expertise: web security, networking, cloud infra, enterprise architecture
• Commercial mindset with SaaS metrics and enterprise sales cycle understanding
• Excellent communication and stakeholder management skills

🎁 Benefits

• AI-augmented workflows and autonomous provisioning tooling
• Opportunity to work with Cloudflare’s developer stack and AI ecosystem
• Collaborative, fast-moving culture with strong engineering focus