Technical Specialist - Tier 1 (Server)

JobgetherIndia2 hours ago

Troubleshoot and resolve critical, complex, and time-sensitive technical support issues for
Provide remote technical assistance using remote desktop tools, phone, email, and other support
Own customer issues through investigation and resolution, collaborating with internal technical and
Diagnose Windows Server issues involving event logs, crash and application dumps, networking
Reproduce customer issues in internal environments and conduct root-cause analysis, including
Troubleshoot backup, recovery, storage, operating system, and hardware-related issues across

Bachelor’s degree in a relevant discipline or equivalent practical experience.
3+ years of technical or customer support experience, preferably in enterprise environments.
Strong hands-on knowledge of Microsoft Windows Server administration and troubleshooting, including
Microsoft certifications such as MCP, MCSA, or MCSE are desirable.
Experience with Active Directory and recovery of Microsoft operating systems and applications.
Knowledge of networking fundamentals and troubleshooting connectivity, name resolution, and

FAQ

Is the Technical Specialist - Tier 1 (Server) position at Jobgether remote?: Yes. This role was posted on Remote Frontend Jobs, a job board that lists exclusively fully remote positions.
When was this Technical Specialist - Tier 1 (Server) job posted?: This listing was posted on August 26, 2026 and is still open for applications.
How do I apply for the Technical Specialist - Tier 1 (Server) position at Jobgether?: Use the apply button on this page — it takes you directly to the employer’s application page.