Oracle CX Technical Architect

<div class="content-intro"><p><span data-teams="true">Apex IT is a global consulting firm that provides award-winning services to transform the customer, employee, and student experiences. Since 1997, Apex IT our Salesforce and Oracle experts have provided a full range of enterprise solutions including CRM and related applications that support sales, marketing, and service; financial reporting; HR; and Business Intelligence. As a remote company, we have top talent all over the United States and India and are continuously growing. We provide our team with a flexible work-life balance in addition to the traditional benefits.</span></p></div><p><strong>Job Title: </strong>Oracle CX Technical Architect</p> <p><strong>Classification: </strong>Exempt under the Fair Labor Standards Act (FLSA)</p> <p><strong>Reports to: </strong>President</p> <p><strong>Work Location/Travel:</strong> Work is remote or on-site. Percentage of travel, where the travel occurs, such as locally or in specific countries or states, and whether the travel is overnight, varies. This resource must be willing and able to travel as required by the customer project.</p> <p><strong>Job Summary:</strong></p> <p>The Oracle Technical Architect designs and implements complex Oracle Cloud solutions, with a focus on Oracle CX applications, ensuring they meet business and technical standards. This role provides strategic guidance on system architecture, integrations, Oracle Redwood user experience, and solution optimization. The architect collaborates with business and technical stakeholders, leads development efforts, and delivers scalable, high-quality Oracle solutions.</p> <p><strong>Essential Functions:</strong></p> <ul> <li>Design and implement architecture for Oracle Cloud applications, with an emphasis on Oracle CX solutions.</li> <li>Lead integrations using Oracle Integration Cloud (OIC), SOA Suite, and related integration technologies.</li> <li>Design and support Oracle Redwood user experiences and UI modernization initiatives.</li> <li>Guide development teams on Oracle best practices, technical architecture, and solution design.</li> <li>Translate business requirements into scalable technical solutions.</li> <li>Implement performance tuning and optimization for Oracle Cloud applications.</li> <li>Oversee the successful delivery of Oracle solutions, ensuring alignment with architectural standards and business objectives.</li> <li>Maintain technical documentation, including architecture diagrams, integration designs, and implementation artifacts.</li> <li>Resolve complex technical challenges through innovative and practical solutions.</li> </ul> <p><strong>Duties/Responsibilities:</strong></p> <ul> <li>Maintain and pursue continuing education opportunities, such as training and certification exams.</li> <li>Participate on internal projects.</li> <li>Provide expertise and help to others, as needed, on projects.</li> <li>Performs other duties as assigned.</li> </ul> <p><strong>Competency:</strong></p> <ul> <li>Thorough understanding of information technology procedures and practices.</li> <li>Flexible to changing needs.</li> <li>Organized with attention to detail.</li> <li>Good at follow-up</li> <li>Willingness to get hands on with the product.</li> <li>Works well with a team</li> <li>Excellent verbal and written communication skills</li> <li>Excellent analytical, logical thinking, and problem-solving skills.</li> <li>Thorough understanding of Oracle principles and planning.</li> <li>Proficient with, or able to quickly become proficient with, a range of general and specialized applications, software, and hardware used in the organization and the industry.</li> <li>Proficient with Microsoft Office Suite or related software.</li> </ul> <p><strong>Supervisory Responsibilities:</strong></p> <ul> <li>May assist with training members of the technical staff.</li> <li>May conduct interviews.</li> <li>Assigns duties and responsibilities and oversees workflow of project staff.</li> <li>May conduct project performance evaluations that are timely and constructive.</li> </ul> <p><strong>Work Environment:</strong></p> <p>The work environment is remote or on-site at a client location. While remote, employees are expected to provide office space for themselves with a professional background (including virtual backgrounds) and noise level. A reliable and consistent internet connection is required.</p> <p><strong>&nbsp;</strong></p> <p><strong>Physical Requirements:</strong></p> <ul> <li>Prolonged periods sitting or standing at a desk and working on a computer.</li> <li>Bending, sitting, lifting, and/or driving.</li> </ul> <p><strong>Position Type and expected hours of work:</strong></p> <ul> <li>Full time work during Apex IT business hours and, at times, outside of business hours, if required.</li> </ul> <p><strong>Required Education and Experience:</strong></p> <ul> <li>Bachelor’s degree in Computer or Information Science-related field or commensurate experience required.</li> <li>At least 10 years of related experience required, including experience as an Oracle Technical Architect supporting Oracle Cloud applications, including Oracle CX.</li> <li>Hands-on experience with Oracle Redwood UX and modern Oracle Cloud user interface design principles.</li> <li>Strong proficiency with Oracle Integration Cloud (OIC) and enterprise system integrations.</li> <li>Proven experience with system integration, performance optimization, and enterprise architecture.</li> <li>Demonstrated leadership and successful delivery of large-scale Oracle Cloud implementations.</li> </ul> <p><strong>Other Duties:</strong></p> <p>This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required. Duties, responsibilities, and activities may change, or new ones may be assigned at any time, with or without notice.</p> <p>&nbsp;</p> <h2>Apex IT US Benefits</h2> <h3 class="wght-extrabold text-blue leading-tight md:leading-tight lg:leading-5 xl:leading-7 text-xl sm:text-2xl lg:text-3xl xl:text-4xl mb-3 sm:mb-4">Health Benefits</h3> <ul> <li> <div class="flex"> <div class="wght-normal text-base sm:text-lg lg:text-xl">Comprehensive Medical Insurance (Preferred Provider Organization (PPO) High Deductible or Copay plans) with Wellness Program and Teledoc</div> </div> </li> <li> <div class="flex"> <div class="wght-normal text-base sm:text-lg lg:text-xl">Health Savings Account (HSA)</div> </div> </li> <li> <div class="flex"> <div class="wght-normal text-base sm:text-lg lg:text-xl">Medical Flexible Spending Accounts (FSA) – Full and Limited Purpose</div> </div> </li> <li> <div class="flex"> <div class="wght-normal text-base sm:text-lg lg:text-xl">Dental Insurance Options</div> </div> </li> <li> <div class="flex"> <div class="wght-normal text-base sm:text-lg lg:text-xl">Vision Insurance Options</div> </div> </li> <li> <div class="flex"> <div class="wght-normal text-base sm:text-lg lg:text-xl">Critical Illness Insurance</div> </div> </li> <li> <div class="flex"> <div class="wght-normal text-base sm:text-lg lg:text-xl">Accident insurance</div> </div> </li> <li> <div class="flex"> <div class="wght-normal text-base sm:text-lg lg:text-xl">Hospital Indemnity Insurance</div> </div> </li> </ul> <h3 class="wght-extrabold text-blue leading-tight md:leading-tight lg:leading-5 xl:leading-7 text-xl sm:text-2xl lg:text-3xl xl:text-4xl mb-3 sm:mb-4">Financial Benefits</h3> <ul> <li> <div class="flex"> <div class="wght-normal text-base sm:text-lg lg:text-xl">Profit-Sharing Program</div> </div> </li> <li> <div class="flex"> <div class="wght-normal text-base sm:text-lg lg:text-xl">401(k) Program (available after eligibility period)</div> </div> </li> <li> <div class="flex"> <div class="wght-normal text-base sm:text-lg lg:text-xl">Travel Incentive</div> </div> </li> <li> <div class="flex"> <div class="wght-normal text-base sm:text-lg lg:text-xl">Employer-Paid Life and Accidental Death &amp; Dismemberment Insurance</div> </div> </li> <li> <div class="flex"> <div class="wght-normal text-base sm:text-lg lg:text-xl">Employer-Paid Short-Term Disability</div> </div> </li> <li> <div class="flex"> <div class="wght-normal text-base sm:text-lg lg:text-xl">Employer-Paid Long-Term Disability</div> </div> </li> <li> <div class="flex"> <div class="wght-normal text-base sm:text-lg lg:text-xl">Dependent Care Flexible Spending Account (FSA)</div> </div> </li> <li> <div class="flex"> <div class="wght-normal text-base sm:text-lg lg:text-xl">Bi-Weekly Pay via Direct Deposit</div> </div> </li> <li> <div class="flex"> <div class="wght-normal text-base sm:text-lg lg:text-xl">Employee Discount Marketplace</div> </div> </li> </ul> <h3 class="wght-extrabold text-blue leading-tight md:leading-tight lg:leading-5 xl:leading-7 text-xl sm:text-2xl lg:text-3xl xl:text-4xl mb-3 sm:mb-4">Voluntary Benefits</h3> <ul> <li> <div class="flex"> <div class="wght-normal text-base sm:text-lg lg:text-xl">Life Insurance</div> </div> </li> <li> <div class="flex"> <div class="wght-normal text-base sm:text-lg lg:text-xl">Pre-Paid Legal</div> </div> </li> <li> <div class="flex"> <div class="wght-normal text-base sm:text-lg lg:text-xl">Pet Insurance</div> </div> </li> </ul> <h3 class="wght-extrabold text-blue leading-tight md:leading-tight lg:leading-5 xl:leading-7 text-xl sm:text-2xl lg:text-3xl xl:text-4xl mb-3 sm:mb-4">Work-Life Balance</h3> <ul> <li> <div class="flex"> <div class="wght-normal text-base sm:text-lg lg:text-xl">Paid Time Off, Paid Sick Leave, Paid Holidays</div> </div> </li> <li> <div class="flex"> <div class="wght-normal text-base sm:text-lg lg:text-xl">Flexible Scheduling</div> </div> </li> <li> <div class="flex"> <div class="wght-normal text-base sm:text-lg lg:text-xl">Remote Work</div> </div> </li> <li> <div class="flex"> <div class="wght-normal text-base sm:text-lg lg:text-xl">Learning and Development Activities</div> </div> </li> <li> <div class="flex"> <div class="wght-normal text-base sm:text-lg lg:text-xl">Employee Assistance Program</div> </div> </li> </ul> <p>&nbsp;</p>