Implementation Engineer, Customer Support (APAC)

📋 Description

• Serve as SME for Bitwarden product portfolio.
• Lead PoC trials, new deployments, and integrations.
• Advise customers on best practices across full stack.
• Collaborate with Sales, Engineering, and Product teams.
• Present live technical demos for customer use-cases.
• Document customer feedback for the Bitwarden team.

🎯 Requirements

• Excellent English and grammar.
• Strong problem-solving and solution communication skills.
• Project planning and time management abilities.
• Remote work mindset with team collaboration.
• Technical experience in similar roles (e.g., Systems/DevOps).
• Desire to help Bitwarden users and teams succeed.

🎁 Benefits

• Join an all-remote team with global collaboration.
• Grow in security and open source tech domains.
• Opportunities for personal and professional development.